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Refund & Cancellation Policy

Transparent, hassle-free policy for our educators

14-Day Money Back Guarantee: FeeSetu is a SaaS product operated by Monsoon Tech Solutions. If FeeSetu doesn't make managing your fees significantly easier, we will refund your first paid subscription fee within 14 days of purchase.

1. 14-Day Free Trial

FeeSetu provides a 14-day Free Trial for up to 30 students (₹0 for 14 days, then ₹99/month), allowing teachers and center owners to thoroughly evaluate all features before choosing a paid subscription or upgrading to Basic for ₹299/month.

2. Subscription Cancellation

You can cancel your recurring monthly or yearly subscription at any time directly through the Billing & Subscription page in your dashboard. Upon cancellation:

  • Your plan remains active until the end of the current billing cycle.
  • You will not be billed for subsequent renewal cycles.
  • Your student records and fee histories remain intact and safely preserved.

3. Refund Eligibility Window

To claim a refund under our 14-day policy, send an email to support@feessetu.in with your registered email and payment receipt ID. Refunds are processed back to the original source method (UPI / Credit Card / Netbanking) via Razorpay within 5–7 business days.

4. Tuition Fee Disputes between Teachers and Parents

Please note that FeeSetu is a SaaS utility software for teachers and is not a party to tuition agreements between teachers and parents. Any refunds or fee adjustments between parents and teachers are strictly governed by the teacher's individual class policy.